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	Healthcare Performance Management Isn’t Only for Executives sponsored by Information Builders WHITE PAPER - Sponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes. Posted: May 2, 2013 \| Published: December 31, 2012 Topics: Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Health Care Applications Software \| Health Care Industry \| Health Care Software \| Operational Support Systems

	Gartner: Best practices for I&O for cloud-readiness sponsored by ComputerWeekly.com ANALYST BRIEF - Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud. Posted: January 14, 2013 \| Published: January 14, 2013 Topics: Cloud Computing \| Cloud Management \| Contingency Planning \| Infrastructure Management \| Infrastructure Services \| ITIL \| Managing Change \| Operational Support Systems \| Risk Management \| Service Creation \| Service Level Management \| Service Process Optimization Software \| SLA \| Software as a Service \| Virtual Desktop Infrastructure

	Creative Commentary: The Business Value of a Developer Operations Bridge sponsored by SERENA Software, Inc. WHITE PAPER - Read this white paper to learn how to successfully integrate your development and operations management processes after an ALM implementation to: gain trust and alignment between the two teams, increase user satisfaction with IT, and increase business value and risk management. Posted: April 3, 2012 \| Published: April 4, 2012 Topics: Application Development \| Application Integration \| Application Life-Cycle Management \| Application Life-Cycle Management Software \| Application Performance Management \| Application Performance Management Software \| Business Process Management \| Business Processes \| Operational Support Systems

	Technology industry at the cross-roads: Transforming quote-to-cash operations sponsored by ComputerWeekly.com ESSENTIAL GUIDE - This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process. Posted: March 5, 2013 \| Published: March 5, 2013 Topics: Cloud Computing \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Operational Support Systems \| Purchasing \| Purchasing Best Practices \| Sales \| Sales Contact Management Software \| Social Networking

	Business Agility Insights Vol. 1, No. 4 sponsored by IBM EZINE - Read this expert e-guide to learn how CEP and predictive analytics can be incorporated into business process management (BPM) and decision management programs to give today's organizations constant access to the right information so their operations can react quickly to marketplace changes— and, where possible, begin to anticipate them as well. Posted: December 15, 2012 \| Published: August 31, 2012 Topics: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Decision Support Systems \| Operational Support Systems \| Predictive Analytics \| Predictive Analytics Software

	Improving Tools and Techniques to Combat Malware Evolution sponsored by Webroot WHITE PAPER - Some researchers are working hard to create tools that strengthen malware analysis and improve security. Read this expert guide to learn more about what look look for in malware and the threat actors behind the scenes. Posted: October 9, 2012 \| Published: October 9, 2012 Topics: Malware \| Operational Support Systems \| Security \| Security Managers \| Security Systems \| Security Threats \| Vulnerability Assessments \| Vulnerability Management

	Cyber defense: Understanding and combating the threat sponsored by IBM WHITE PAPER - The Global Defense Solutions Projects and Defense Exchange Conference (SPADE) is held annually to bring together organizations involved in network-centric operations, intelligence activities and other defense aspects. This resource explains some of the important topics. Posted: July 20, 2012 \| Published: July 20, 2012 Topics: Cybersecurity \| Cyberterrorism \| Network Security \| Network Security Software \| Operational Support Systems \| Security \| Security Best Practices \| Security Management

	The State of the i sponsored by Connectria Hosting WEBCAST - Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system. Posted: May 22, 2012 \| Premiered: May 22, 2012 Topics: Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| Hardware \| Operating Systems \| Operational Support Systems \| Software \| Software Architectures

	Business Agility Insights Issue 1 sponsored by eBizQ EZINE - Read this expert ebizQ.com e-zine to learn how business process management (BPM), complex event processing (CEP), case management, and decision management systems can help you boost your operational efficiency and intelligence. Posted: April 18, 2012 \| Published: April 16, 2012 Topics: Business Process Management \| Business Process Management Software \| Decision Support Systems \| Operational Metrics (Systems) \| Operational Support Systems

	Why WebSphere Operational Decision Management? sponsored by IBM WHITE PAPER - In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology. Posted: October 24, 2011 \| Published: October 24, 2011 Topics: Application Development \| Business Intelligence \| Data Management \| Operational Support Systems

	Baseline Discovery Audit Datasheet sponsored by BMC-Accenture WHITE PAPER - This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives. Posted: August 29, 2011 \| Published: August 29, 2011 Topics: Asset Management (Finance) \| Auditing (Finance) \| Cloud Computing \| Data Center Management \| Data Centers \| IT Management \| Operational Support Systems

	Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency sponsored by CA Technologies. WHITE PAPER - It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency. Posted: June 9, 2011 \| Published: June 9, 2011 Topics: Analytic Applications Software \| Customer Satisfaction \| Data Analytics \| IT Best Practices \| IT Management \| IT Services \| Operational Support Systems \| User Experience

	Case Study: Children’s Hospital of Philadelphia sponsored by HP and Microsoft CASE STUDY - A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent. Posted: May 25, 2011 \| Published: May 25, 2011 Topics: Business Process Automation \| Business Process Automation Software \| Business Process Management Software \| Data Analytics \| Health Care Applications Software \| Health Care Industry \| Health Care Software \| Operational Support Systems \| Reporting Software

	2010 Asset Management Operations and Compensation Survey Findings sponsored by Advent Software, Inc WHITE PAPER - In this survey you will learn how asset management has changed over the years and the different challenges asset management professionals have been facing. Posted: May 18, 2011 \| Published: May 17, 2011 Topics: Asset Management (Finance) \| Asset Management Services \| Budgeting \| Compensation \| Employee Monitoring \| Financial Services Industry \| Metrics \| Operational Support Systems

	7 Success Factors for Today's Supply Chain Projects sponsored by Kinaxis WHITE PAPER - In today’s economic climate, no manufacturer can afford to fund any supply chain management (SCM) project that fails to deliver results. This white paper describes seven success factors for today’s SCM projects, which have been identified by seasoned executives with decades of experience in the field. Posted: February 14, 2011 \| Published: February 14, 2011 Topics: Best Practices \| Cost Benefit Analysis \| ERP \| Operational Support Systems \| Project Management \| Supply Chain Execution \| Supply Chain Management \| Supply Chains

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